Privacy Policy

1 Introduction

Pirate777 ("we", "us", "our", or "the Platform") operates the online gaming and sports betting platform accessible at https://pirate777.cam. We take our responsibility as a custodian of personal data with the utmost seriousness. This Privacy Policy applies to all Users ("you", "your") who access, register on, or otherwise interact with any component of the Pirate777 Platform, including but not limited to the website, mobile interfaces, customer support channels, and promotional communications.

This document is intended to give you a clear, honest, and complete account of our data practices. We do not sell your personal data to third parties. We do not share your information with advertisers for targeting purposes. Data collected by Pirate777 is used solely for the operational, legal, and regulatory purposes described in this Policy.

This Privacy Policy should be read in conjunction with our Terms & Conditions, which together govern your relationship with Pirate777. In the event of any conflict between this Policy and the Terms & Conditions regarding data matters, this Privacy Policy shall take precedence.

2 Definitions

For the purposes of this Privacy Policy, the following terms carry the meanings assigned below:

3 Data We Collect

Pirate777 collects only the data that is necessary for the legitimate operation of the Platform, compliance with applicable legal and regulatory obligations, and the delivery of a secure and personalised gaming experience. The categories of Personal Data we may collect include:

3.1 Identity and Registration Data

This data is collected at the point of registration and during KYC verification. Identity data is used to verify your age (21+ requirement), prevent duplicate accounts, and comply with anti-money laundering (AML) obligations.

3.2 Contact Data

Contact data is used for account notifications, security alerts, support communications, and (where consented to) promotional messaging.

3.3 Financial and Transaction Data

Financial data is used for payment processing (via Touch 'n Go eWallet, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong, and crypto channels), fraud prevention, AML monitoring, and dispute resolution. We do not store full card numbers or banking credentials.

3.4 Gaming and Activity Data

This data is used to deliver the Platform's core services, calculate loyalty points, identify responsible gambling indicators, and resolve disputes.

3.5 Technical and Device Data

Technical data is collected automatically for security monitoring, fraud detection, access control, and Platform performance optimisation.

4 How We Collect Data

Pirate777 collects Personal Data through the following channels:

• Directly from you — information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in a promotion.
• Automatically — technical and behavioural data collected through your use of the Platform, including session logs, IP address records, cookies, and device fingerprint data.
• From third-party service providers — identity verification data received from licensed KYC and AML screening services engaged by Pirate777 to fulfil its compliance obligations.
• From payment processors — transaction confirmation data from e-wallet providers (Touch 'n Go eWallet, Boost, GrabPay, DuitNow), FPX, Malaysian banks, and cryptocurrency networks as part of processing deposits and withdrawals.

5 Data Processing & Purpose

The following table sets out the primary purposes for which Pirate777 processes your Personal Data:

6 Legal Basis for Processing

Pirate777 processes Personal Data under the following legal bases:

• Contractual Necessity: Processing required to fulfil our obligations under the Terms & Conditions, including account management, payment processing, and game delivery.
• Legal Obligation: Processing required to comply with applicable AML regulations, KYC requirements, age verification obligations, and record-keeping mandates.
• Legitimate Interest: Processing for fraud prevention, platform security, responsible gambling monitoring, and service improvement, where such interests do not override your fundamental privacy rights.
• Consent: Processing for direct marketing communications, promotional emails, and non-essential cookies, where you have provided clear affirmative consent and retain the right to withdraw that consent at any time.

7 Data Sharing & Disclosure

Pirate777 does not sell, rent, or trade your Personal Data to any third party. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• KYC and Identity Verification Providers: Licensed third-party services engaged to perform identity document verification and screening against AML and sanctions databases. These providers act as Data Processors under binding agreements.
• Payment Service Providers: E-wallet operators (such as Touch 'n Go eWallet, Boost, and GrabPay), FPX network participants, Malaysian banks, and cryptocurrency network nodes, to the extent necessary to process your deposits and withdrawals.
• Cloud Infrastructure and Hosting Providers: Secure, ISO-certified data centre and cloud service providers that host the Platform's servers and databases. All hosting partners are bound by strict data processing agreements and are prohibited from accessing data for their own purposes.
• Fraud Prevention and Security Services: Third-party fraud monitoring and device intelligence providers engaged to detect and prevent fraudulent activity on the Platform.
• Legal and Regulatory Authorities: Where Pirate777 is required by applicable law, court order, or regulatory directive to disclose Personal Data. We will notify you of any such disclosure to the extent permitted by law.

8 Data Retention

Pirate777 retains Personal Data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your active Account and for a minimum of five (5) years following account closure, in line with AML record-keeping obligations.
• Financial and Transaction Data: Retained for a minimum of seven (7) years from the date of each transaction, as required for financial compliance and audit purposes.
• Gaming Activity Data: Retained for the duration of the active Account and for three (3) years following closure, for responsible gambling monitoring and dispute resolution purposes.
• Customer Support Communications: Retained for three (3) years from the date of the relevant communication.
• Technical and Device Data (logs): Retained for up to twelve (12) months, unless extended retention is required for an active security investigation.
• Marketing Consent Records: Retained until consent is withdrawn and for one (1) year thereafter as evidence of the consent history.

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in a manner that prevents reconstruction of the original data.

9 Cookies & Tracking Technologies

The Pirate777 Platform uses cookies and similar tracking technologies to maintain session state, improve Platform performance, and (with your consent) analyse usage patterns. The categories of cookies used are:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session authentication tokens, CSRF protection cookies, and load-balancing cookies. These cookies cannot be disabled without impairing Platform functionality.
• Functional Cookies: Used to remember your preferences such as language selection and display settings. These enhance your experience but are not strictly essential to Platform operation.
• Analytics Cookies: Used to collect aggregated, anonymised data about how Users navigate and interact with the Platform, enabling us to identify performance bottlenecks and improve the user experience. These cookies are only placed with your consent.

Pirate777 does not use third-party advertising cookies or cross-site tracking cookies for marketing purposes.

10 Data Security

Pirate777 implements a comprehensive set of technical and organisational security measures to protect your Personal Data against unauthorised access, loss, alteration, or destruction. Key security measures include:

• Encryption in Transit: All data transmitted between your device and the Platform is encrypted using TLS 1.2 or higher (256-bit SSL encryption).
• Encryption at Rest: Sensitive Personal Data stored in our databases is encrypted using industry-standard algorithms. Financial data is stored in tokenised form.
• Access Controls: Access to Personal Data within Pirate777's internal systems is restricted on a strict need-to-know basis. All staff with data access undergo security training and are bound by confidentiality obligations.
• Two-Factor Authentication (2FA): Available to all registered Users for Account login. We strongly recommend all players enable 2FA to protect their Account.
• Intrusion Detection & Monitoring: Continuous monitoring of Platform infrastructure for anomalous access patterns, DDoS attempts, and data exfiltration indicators.
• Penetration Testing: Regular third-party security assessments and vulnerability scans are conducted to identify and remediate security weaknesses before they can be exploited.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, Pirate777 will notify affected Users and relevant authorities in accordance with applicable notification obligations, without undue delay.

11 Your Rights

As a User of the Pirate777 Platform, you hold the following rights with respect to your Personal Data. Requests to exercise these rights may be submitted to [email protected]. We will respond to all verified rights requests within 30 calendar days.

• Right of Access: You have the right to request a copy of the Personal Data Pirate777 holds about you, along with information about how that data is processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete Personal Data held about you.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent and no other legal basis applies. Please note that this right is subject to our legal retention obligations — we cannot delete data we are legally required to retain.
• Right to Restrict Processing: You may request that we restrict the processing of your Personal Data in certain circumstances, such as where you contest the accuracy of the data or have objected to processing pending verification of our legitimate grounds.
• Right to Data Portability: Where processing is based on your consent or contractual necessity and carried out by automated means, you may request receipt of your Personal Data in a structured, machine-readable format.
• Right to Object: You have the right to object to processing based on legitimate interest at any time. You may also object to processing for direct marketing purposes without providing specific grounds.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time by contacting our support team or updating your communication preferences in your Account settings. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

12 Minors & Age Policy

Pirate777 is strictly an adult platform. Registration and use of the Platform is prohibited for individuals under the age of 21. We do not knowingly collect Personal Data from individuals under 21 years of age. If we become aware that Personal Data has been collected from an individual under 21, we will take immediate steps to close the associated Account, delete the data, and — where appropriate — refer the matter to the relevant authorities.

Parents and guardians who believe that a minor under their care has accessed or registered on the Platform are encouraged to contact us immediately at [email protected]. We will investigate and act on all such reports as a priority.

13 Policy Amendments

Pirate777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform services. When material changes are made, we will notify you through:

• A prominent notice displayed on the Platform at the time of your next login.
• An email notification to your registered email address, where the change materially affects how your Personal Data is processed.

The "Last Updated" date at the top of this Policy will be revised upon each amendment. We encourage you to review this Policy periodically. Your continued use of the Platform following the effective date of any amended Policy constitutes your acknowledgement of the changes. Where an amendment requires fresh consent, we will seek that consent explicitly before continuing to process your data under the new basis.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your Personal Data, please contact our Data Privacy team through the following channel:

Our support team operates with Malaysian market hours in mind (MYT, UTC+8) and provides assistance in English, Bahasa Melayu, and Mandarin.